The Change Management/Capacity Building Expert is responsible for developing and executing change management strategies to support organizational transformation, particularly in the adoption of healthcare IT solutions. This role involves leading efforts to improve the capacity of teams and individuals to manage and adapt to change. The expert will work closely with project teams and key stakeholders to ensure that change initiatives are effectively communicated, adopted, and sustained within the organization. Additionally, the role focuses on strengthening the skills and capabilities of staff through targeted training programs, workshops, and knowledge-sharing sessions to build a resilient and adaptable workforce.
Key Responsibilities:
- Identifying capacity gaps and conducting detailed training needs assessment for stakeholders covering the sanitation value chain in project towns/cities
- Developing capacity building plans, training modules, handouts and any other similar materials in align to project vision and objectives
- Delivering training programs and ensuring effective learning environment with interactive training techniques and collaborating with internal and external subject matter experts as and when required
- Liaising with Local/State level officials including other sectoral/parastatal agencies and project partners as and when required
- Identify and establish partnerships with regional training institutions. Support these institutions in upgrading the quality of training delivery.
- Develop a cadre of local resource persons for training delivery
- Support in the creation of e-learning modules and increase the usage of WASHI’S LMS among training participants
- Managing relationships with key stakeholders and ensuring their active participation and involvement in capacity building efforts
- Actively participating in project related meetings, workshops and field visits as and when required
- Developing systems and tools to monitor and evaluate the effectiveness and impact of capacity building programs
- Documenting lessons learnt, and success stories from capacity building activities and disseminating information to relevant stakeholders to foster continuous learning and development
- Communicating project status, achievements, and challenges to stakeholders and senior management
- Supporting and rendering services as needed to the Project Team in the completing of project deliverables
Requirements:
- Master’s degree in development studies/Social Sciences/Urban Planning/Engineering and similar other stream with at least 10 years of work experience.
- Having developed and delivered at least 2-3 National/State level capacity building trainings/workshops.
- Experience in designing tailored local level trainings/workshops for Urban Local Bodies in India.
- Strong training skills, with the ability to engage diverse audiences and create a participatory learning environment.
- Experience and/or knowledge of sanitation workers is highly desirable.
- Relevant work experience with government / semi-government / autonomous organizations / NGOs is preferred.
- Strong ability to interact with multi-disciplinary team of experts /consultants and facilitate oral and written communication.
- Confidence in dealing with the staff of government institutions at state and city level.
- Ability to lead team, prioritize tasks, and meet deadlines.
- Good command in English with excellent writing and speaking skills in English.
- Understanding of water and sanitation sector with strong interest to work in the sector is desired
Experience: – 10+ years
Job Location: Jaipur